Advance's 1 Star Reviews
Childminder
4.2 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for Advance. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I called to enquire about childminding for my 2 years old daughter, she was very rude at first , without listening me she just hanged up by saying she don't have any space available.
I am glad i know this beforehand.
Overall
by
Parent
on 04/05/2018
Response by
Advance
on 04/05/2018:
Thank you for your review. I understand that this may be your personal impression of me. But you have completely disregarded the situation I was in at the time of your call. Firstly I was working. Three little ones, two of which are special needs. We were at the park and my focus was on them. I tried asking you to call back later, but you talked over me. I also told you that I was full to which you weren't happy about. Unfortunately we did get cut off as the signal in Thorndon woods isn't the best, yet I still tried to call you back as soon as a signal was available. You did not answer. I appriciate you're view of your experience with the call. But you should have taken into account the situation in it's entirety before passing judgement. I think maybe you were a little to quick to judge.
