Gail's 1 Star Reviews
Childminder
4.6 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for Gail. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Terrible...! I was so overjoyed to hear from goal that she had a Monday to Thursday place available which I could be put on her waiting list. I scheduled to meet her twice and she cancelled on extremely short notice, the first time telling me her daughter had toothache and the second telling me she now only had 2 days available. This is after weeks of communication, sorting funding and informing my daughters nursery.
Despite telling me I had a place. For Nov 1st she offered these hours instead to a parent already on her books. Although that's her perogative, there was absolutely zero communication and no reply to texts sent.
Absolutely not someone I would feel comfortable leaving my daughter with considering the severe lack of communication and information.
0/10 would not recommend
Overall-
Communication
by
Nicola
on 20/09/2022
Response by
Gail
on 20/09/2022:
Nicola, I’m sorry to hear you left a negative review when we have not even yet met. I would like to confirm that I did not offer you a space - I only told you what availability I had at present. With regards to funding, i explained to you how a transfer request would work; at your request and explained that it would have to go to a meeting at the council who would decide if it is approved. Nothing had been put in place as a space is not confirmed until a visit has taken place, and both parties are happy to proceed and it has been agreed by the council that a transfer of funding can take place: and the the transfer forms signed by both providers. I did say i had spaces available and we arranged for you to come visit so we could meet each other. Unfortunatly i could not predict my daughter would wake that morning with a broken tooth that needed attention from a dentist. I did contact you first thing to let you know; I appologise if this upset you.
As for the space, as explained to you a current parent required it and as per my policies current parents take priority for spaces. Thanks for your enquiry
