Suzy_Baby Expert's 5 Star Reviews
Maternity Nurse
5 out of 5
Parents say
The maternity nurse receives overwhelmingly positive reviews, praised for her professionalism, expertise, and gentle approach. Clients report significant improvements in their babies' sleep and feeding patterns, often within days. The nurse is described as intuitive, supportive, and able to tailor her methods to each family's needs. Many reviewers express gratitude for the life-changing impact of her services.
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Below are the 5 star reviews for Suzy_Baby Expert. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Suzy has been babysitting for me for the past 2 months, looking after my 4 month old son for a few hours every week and I could not recommend her more highly. Suzy is incredibly professional, caring and fantastic with babies. I love the updates & pictures Suzy provides me whilst she's looking after my son, it allows me to feel reassured that he is in safe and capale hands and perfectly happy. My husband and I call Suzy "Super Nanny" as she generously shares her expertise on babies with us as we navigate through the new world of parenthood.
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Alex
on 24/02/2023
Response by
Suzy_Baby Expert
on 27/02/2023:
I feel truly privileged to be able to spend time with your gorgeous little boy. Thank you!
We contacted Suzy for our 3.5 month old baby who would not take a bottle despite every effort & attempt we had made for 2 months. With a 2 year old also at home I needed her to take a bottle for some flexibility & for Dad to help out.
Suzy was incredibly knowledgable & slotted right in. She unbelievably had my little one taking the bottle almost straight away then after 24 hours coached my husband in how to feed her. He has nicknamed her 'The baby whisperer'! We had follow up support for a week afterwards that was invaluable. Suzy was worth every penny & our only wish was we had contacted her sooner!
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Hannah O
on 04/01/2023
Response by
Suzy_Baby Expert
on 04/01/2023:
Dear Hannah,
Those are generous words. I would like to thank you for putting all your trust into my bottle refusal service. It was an absolute joy to care for and advise about your little one who has a lovely personality.
Wishing you all the best in the future with positive feeding and fun filled days ahead.
Just wanted to take the opportunity again to thank you SO MUCH for your help! We're still reeling from the success and so pleased our search brought us to your door! Baby's new sleep habit is life changing behaviour and we will always be grateful. Within 36 hours Suzy had our 8M falling to sleep in his own cot, and sleeping solidly for 12 hours, something that had never, EVER happened before. And it's stuck! We couldn't have done it without you.
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EHWN
on 19/01/2022
Response by
Suzy_Baby Expert
on 20/01/2022:
i am so pleased that with advice and support you have got to the point where you are all sleeping better. Congratulations! Keep up the good work and enjoy lots more sleep filled nights and fun filled days.
Suzy was my third - and final! - sleep consultant! By the time Suzy came, my six month old was an ace daytime napper, but turned into a little terror when it came to bedtime. I didn't have a way of getting him to sleep in the evening that didn't involve tears and more tears. I knew I wasn't being consistent (bad!) but I also felt that I'd given all the various techniques I'd read about a pretty decent go and didn't know what else to try. I'd lost all confidence in my parenting ability and was worried that I was traumatising my baby with his evening crying. Suzy completely came to the rescue, reassuring me that my baby was fine (albeit pretty headstrong!) and giving me the confidence and encouragement to see my chosen technique through. I trusted her completely. Five days after Suzy came, he was asleep at bedtime within 10 minutes. She made the baby happy. She made me happy. The dogs loved her. Everyone loved her!
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RosieL
on 09/09/2020
Response by
Suzy_Baby Expert
on 11/09/2020:
Dear RosieL,
The feeling is mutual and that includes your dogs! I loved the challenge of your gorgeous little boys sleep resisting antics and I am so deeply proud of you for following right through to a great result. Congratulations and a big little hug to your very stunning baby boy (and the dogs too!).
We purchased blissful sleep and worked with Suzy across three days with two-weeks text support. Words will not adequately convey our feelings about Suzy and the changes that she guided and supported in developing a sleep routine in our baby: but life-changing covers it. We *highly, highly* recommend this package and Suzy.
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CDS
on 24/11/2019
Response by
Suzy_Baby Expert
on 24/11/2019:
Dear CDS,
I am thrilled that you are now sleeping well and very grateful for your kind words.
I wish you all the heartfelt best in the future and lots and lots more blissful sleep....
Suzy was fantastic with our 9 month old who had refused a bottle for 6 months, and outwitted previous consultants on the matter. Our baby is now very happily taking the bottle, and as a bonus her sleeping has improved. Suzy’s intuitive, baby led approach made me feel completely comfortable and we are thrilled with the results. I would wholeheartedly and very enthusiastically recommend Suzy to anyone having feeding or sleeping trouble.
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Teresa
on 17/07/2019
We hired Suzy to persuade our extremely willful 7 month old to take a bottle, after months and months of trying ourselves without success. Suzy's approach was calm, knowledgeable, extremely skilful and well, quite astonishing. She is the closest to a true baby whisperer I've ever come across, and my husband learned so much from the time they spent together with our baby (I was away from the house to enable operation bottle to succeed!). Suzy also took great care to ensure I was ok, both mentally and physically, with stopping breastfeeding and being away from our baby. She went above and beyond I felt. Her support following the successful bottle training was also brilliant and generous. I never really thought our baby would accept a bottle, but it took just 2 days and now he is exclusively drinking milk from a bottle, and happily so. Don't hesitate to hire Suzy!
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Claire
on 02/05/2019
Suzy came to the rescue when we were under real time pressure. I was due to start back at work part time and our predominantly breastfed four month old had recently stopped taking expressed milk by bottle, refusing with crying fits and leaving us worried she'd go hungry when I wasn't there. Our efforts employing different teats, bottles, locations and family members only seemed to make her more and more angry.
Our little girl responded well immediately to Suzy's manner - she is clearly brilliant with babies. Suzy guided my daughter and husband gently through a process to get her taking milk from the bottle again and in increasing volumes until she was taking full feeds.
We were impressed by Suzy's ability to help both an infant and stressed out parents while maintaining calm and understanding. She even kept me updated on what was my first day back at work with WhatsApp messages, pictures and videos to reassure me that my daughter was happy and in good hands. Her aftercare via WhatsApp kept us on track through the week that followed, answering questions and cheering us on.
We'd recommend Suzy's bottle refusal assistance highly and would sign up for her other services with confidence if we need them in future.
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Eleanor
on 08/02/2018
At six months old our son was waking almost hourly throughout the night, wouldn't nap for longer than 20 minutes during the day and was snacking on breast milk throughout the day and night. We had tried to set in place a good routine but we were not confident in what we were doing. With so much advice, methods, friends, the internet etc. out there we were confused, doubting what we were doing and how we were doing it. The more tired we became the harder it got. Suzy came along and gave us confidence to pursue our chosen method, helping us to stick at it and keep consistent, and within the month we had a happy baby who was confidently eating solids with a clear feeding and sleeping routine, napping three times a day and sleeping 11 hours a night. We were able to wean him off the night feeds and finally started to get regular good night sleeps! The more sleep we got the more confident we became, the happier we were and the more we could give our gorgeous son. Suzy helped us clarify what was right for us as a family, in terms of the support she could offer us the methods we could use and the routine we wanted to put in place, and we highly recommend her….and sleep!!!
Thank you Suzy :-) x
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by
Parent
on 08/10/2017
If you are reading this review looking for a sleep consultant, I am sure you are as desperate as I was when I looked at Suzy's other reviews on this website 6 weeks ago. Back then we had an 8 month year old daughter who woke every 20-90 minutes throughout the night, didn't eat well, was constantly falling on the 'percentile' weight chart and was extremely over-tired. (and a more than a tad manic!) My partner was seriously depressed and completely exhausted and I had been off work for the best part of 6 months to help out. We weren't living, we were surviving...and doing a pretty poor job of that. Our relationship was being tested and I hated people asking how my daughter was doing because I didn't want to lie to them but at the same time it broke my heart to tell them that things weren't great.
No one seemed to understand. BUT...and there is a big BUT...we made the very difficult decision to ask for help. Lucky for us, the person we asked was Suzy Lane as it was critical that we found the right person. Suzy stayed with us for 7 days as we had multiple related issues that we needed to tackle at the same time. What I really like about her approach is that is completely tailored to each family...she watches and assesses personalities (baby and parents) before recommending a plan. This makes a lot of sense to me and it was really important to us, especially considering how fragile my partner was when Suzy arrived. Results wise, our daughter first slept through the night on day 5 of Suzy's stay. Since Suzy left, we have had to go into my daughter's room on 3 nights out of 30+...her sleep is totally solid...she is eating more in 1 meal now than she used to eat in 3 days...she is piling on weight...she is much calmer, sharper and happier. My partner is 'herself' again as she is now getting 8 hrs sleep a night at least. It is not an over-statement to say that in my adult life, no person I have met has affected as much positive change in such a short space of time as Suzy. In one week she literally 'gave our lives back to us' and set up my daughter to thrive by installing proven sleeping and feeding routine which we have consistently stuck to. I didn't know Suzy before we hired her and didn't have a personal recommendation so I naturally saw hiring her as a bit of a risk...however that risk massively paid off for us as I am sure if will for you if you ask Suzy to come and help you!
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by
Parent
on 17/09/2017
Suzy was recommended to me by a close friend - my then 7 month old son baby Z had some bad sleeping habits (unable to self soothe, etc) which I desperately want to get rid of before it's too late. From the very beginning Suzy was patient, she listened carefully and tried to assess him from all the different angles before making any suggestions. She stayed with us for 3 days, and surprisingly the "sleeping" bit was much easier than I thought, as I was prepared for much worse (e.g. hours and hours of crying)! We also had a completely different routine and diet plan. All in all, baby Z is a much happier baby and everything just feels right! It's now been more than a month since Suzy visited, and we have been travelling within Europe and across the continent. Baby Z still sleeps very well in his cot, and adapts to the new changing environment very quickly. I want to say a big THANK YOU to Suzy for the amazing work!
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Parent
on 30/04/2017
Our daughter's sleep patterns in her first 15 months were challenging; her naps were infrequent and short and she woke anywhere from hourly to 2 - 3 times per night. I had nursed her to sleep as it was the only trick we had to get her to sleep and though my husband and I desperately wanted some rest, I wasn't convinced anyone else could get her to sleep. Suzy stayed with us for 3 nights and she takes a holistic approach, assessing the child's developmental abilities, diet and environment as well as the parent's needs and objectives before making any recommendations. I found this very reassuring and appreciated that she did not take a one-size fits all approach. Suzy was able to get our daughter sleeping through the night on the first night and napping regularly from the second day. Our daughter is 16 months now and says, "Night, night," to her toys when she is ready for a nap/ bed time and my husband and I finally feel rested. Suzy was brilliant and I would not hesitate to recommend her!
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by
SW6Famly
on 21/03/2017
Response by
Suzy_Baby Expert
on 22/03/2017:
Thank you for such kind and touching words regarding my sleep service.
I am so happy that you are sleeping well and consistently following my visit.
I wish you all the very best and hope to pop in at some point in the future just so say a quick hi and see how much fun you are now having with your daughter. A special big hug to her from me!
I called Suzy for help because my 3-month daughter can only sleep in our arms day and night. It drives us nuts esp she is now growing bigger and heavier.
Tried to put her down to bed in a number of ways but none worked. Tried all sorts of gentle method and read loads of articles, no joy.
Suzy came for a three day stay-in consultation and made such a different change in our life. She is super sweet and observant and made a customized solution that worked well on my daughter. She d demonstrate how-to first, then let us practice to master.
On day 2, we can have my baby taking naps in her bed peacefully by applying her method. On night 3, she slept through 1840-0630, with only one occasion which needs our help to resettle. Magic!
Today is day 1 post her time, we carry on as advised, with consistency, and my kid is in her own bed. Now this is life.
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Tianyi
on 22/02/2017
Response by
Suzy_Baby Expert
on 23/02/2017:
Dear Tianyi,
Thank you for your very kind recommendation.
You have a sweet, rather determined and very clever little daughter who has adapted very well to the gentle sleep settling program that we have put in place. I am so happy for you that your little girl is now sleeping peacefully through the night without needing constant holding and re-settling from you.
You still have the 2 weeks text support service within your package which you can use to ask questions should they arise.
I continue to wish you and your family all the best in the future and am always happy to be of service to you.
Suzy ( ProMatNurse) came to the rescue of my daughter and her week old baby. She had problems with breastfeeding and had lost confidence and feeling low. In one long session with Suzy and a number of subsequent calls and texts, my daughter was able to breastfeed, got into a good routine with her baby and started to really enjoy the wonders of motherhood. Suzy has a supportive and kind style , outstanding knowledge with terrific advice and highly responsive to calls and texts. Top marks to Suzy!
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by
Parent
on 21/04/2016
Response by
Suzy_Baby Expert
on 04/05/2016:
Thank you for your very kind words which have touched me. You really are a wonderfully caring grandmother and you have a very beautiful grandchild. I feel truely privileged to have been chosen to offer support to your family and to show your daughter that parenthood can be a fun and enriching experience.
Suzy is an amazing professional, she knows what she is doing and when she doesn't know something she will not fake it. Her talent with babies is evident from the way she interacts with them from the outset.
We hired her for a consultation and she went well beyond our expectations to help us. Unlike other sleep consultants we have met, Suzy provided a tailored service that fits with our baby and our parenting style. She will be in our lives again and we do recommend her services. I am happy to be contacted through Suzy to provide further insight if required.
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by
SCFamily
on 11/03/2016
Suzy was a god sent. We were up with our 10 weeks old baby crying till 9pm passing from me to my husband and back. It was so frustrating as well as soul shattering not to know what's wrong with him and what we could do to calm him.
Within 1 day he was sleeping at 7 and most importantly in first few days we saw how happy he was always smiling and playing with us. And in 4 days his night milk was automatically stopped without any crying or upset.
Suzy stayed with us 3 weeks and we ended up with a new happy thriving baby. We couldnt be happier with her and her gentle methods and advise. She got involved as much or as little as we wanted and was happy to watch us put her advises in use and see us grow more and more confident.
The best part was that she listened to our baby and did not have a rigid routine he had to follow but we made one as we went along to suit his needs.
Would recommend her to anyone who wants a calm, happy, well fed well slept baby.
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Sepideh
on 13/12/2015
Response by
Suzy_Baby Expert
on 16/12/2015:
Thank you for your kind words Sepideh. It has been a wonderful challenge and true pleasure to get to know your little mans character and to find the best way to work with himt to find the right pattern for him in order to help you all get a good nights sleep. He is a very lucky little boy to have such wonderfully devoted parents. Keep up the good work and you know you can always call me if you need a listening ear and a few words of encouragement.
Suzy spent a fun, challenging, and useful 24 hours with us and our 7 month old son, helping us put together a plan to make some changes to his sleeping. She was great at getting to know our family and our goals, and was thoughtful in her advice. I really appreciated that, unlike sleep consultants who give everyone the same formula, Suzy was able to offer a range of suggestions (gentle versus quick change) and help us decide what would suit, and took into account our working hours and lifestyle as well. She also encouraged me to think about how much change I was ready for. In short, highly recommended!
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by
Parent
on 08/10/2015
Response by
Suzy_Baby Expert
on 09/10/2015:
Many thanks for your very kind words Taya, it was a pleasure and an honour to meet you and your really very gorgeous baby. I am glad to hear that you are getting the results that you were hoping for. Keep up the good work. Your little baby has wonderful parents!
Suzy helped me with my second child who is know 8 months old. I had her for two 24 hour bookings here and I am very impressed how well she can take into account different babies characters and parenting styles - I am against any kind of controlled crying method and she totally understands that and was able to come up with very useful tips that are specifically tailored for my little one's character and our parenting style and are very gentle. I had her twice because my baby was ill with food allergies after I had her sleeping through the night about 2 weeks after Suzy was here for the first time and now I am retraining her and Suzy came again for another visit. She has plenty of knowledge and experience with babies and toddlers and was giving us very valuable advice not just about sleeping but also about all kinds of other things regarding the children.
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Lena1980
on 09/03/2015
"Suzy is the most understanding, non-judgemental and professional person I have ever had the honour to meet.
When I first contacted ‘Super Suzy” (my husband has re-named her!) I was full of guilt, stressed and so utterly sleep deprived. I doubted everything I was doing with my baby and whether anyone, even someone as experienced as Suzy, could do anything to help us. I felt like a complete failure, my husband and I couldn’t agree on anything, worse still, we argued constantly and nothing I did seemed to work to get my little one to sleep well. He cried all the time, seemed uncomfortable and was probably just as unhappy as we were. I knew we couldn’t carry on going down that very slippery slope!
When Suzy arrived at my door I’m embarrassed to say that I burst into tears and handed her my screaming baby. She sat me down, calmed my baby down within minutes and made me a cup of hot tea. She listened to me for what must have been the best part of a morning. I felt that she understood exactly how I was feeling and what we were all going through. My baby immediately relaxed with her and was clearly very happy she had come to our rescue.
Suzy’s positive attitude, patience and calmness are all so reassuring. She clearly has knowledge that only many years of working all over the world can provide and she shares it with enthusiasm and encouragement. Everything she has taught me makes so much sense and I have found it a lot easier than I ever thought possible to put her advice into practice.
The result is that both my husband and I are happy again, our son is a relaxed, happy baby and we are all sleeping beautifully all night. Suzy has not only saved my sanity, my marriage and my health but she has actually managed to make me feel good about being a mother to my son. She continues to stay in touch and sends me the odd message of support which is lovely.
I can not recommend Suzy highly enough as an expert sleep consultant. If you are in the same place now as I was a few months ago then you really must call Suzy, she is THE BEST!
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by
Parent
on 28/02/2015
Suzy has been with us in December 14 on a consultancy basis for 3 days. Not only did we love her bubbly cheerful and easygoing personality a lot, she is also a fountain of wisdom and helped us enormously in a very short period of time.
With an active 2 year old and a 2 months old baby (as well as busy husband that is working all hours), I wanted to have some advice and help to get to a workable routine that fits the whole family as well as getting some advice on how to make it easy for our 2 year old to happily accept the newborn.
Suzy has given me lots of hands on examples of positive parenting for my 2 yr old which we put into practice immediately and Suzy coached me all the way along. At the same time we were sorting out my little ones feeding patterns (he was drinking far too much and too often resulting in lots of wind) as well as trying to minimise the night wakings / feeds. She came in and evaluated the situation and sleep "problem" very quickly and after 3 nights my 2 months old slept 8.5 hours in one go for the very first time. And Suzy always got good smiles and cooing from my 2 months old as she was tuning into him extremely well.
My other half who is not often impressed by people was absolutely loving her as well and he did get a bit of coaching as well once he was available on the weekend.
When it comes to babies and young children you can't find a better source of knowledge. It's not a one fits it all solution that you are getting but a maternity nurse that listens to your baby and to your needs and knows how to think outside the box.
Having young children as rewarding it is will always be hard work, but Suzy left me with lots of tools, new knowledge and a good routine where I can feel that we have positively managed chaos and lots of fun as well as happy children instead of a sinking ship.
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mchbl
on 20/12/2014
I have a boy of 5 months with reflux. Suzy was wonderful. She gave me excellent advice and suggestions but most of all she gave me confidence as a parent. I felt listened to, encouraged and I feel so much more confident and relaxed. My son is a happier little boy with a happy mummy!
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by
Parent
on 14/08/2013
ProMatNurse is a baby expert – I think our son was her 1040th baby – and she is a fount of knowledge on all baby habits, including feeding, sleeping, playing and development. We have really appreciated having someone so kind, caring and knowledgeable with us from the beginning of our baby’s life.
ProMatNurse was extremely supportive of my choice to breastfeed, and since she was with us from the very beginning, she was there for those very important first few days to establish breastfeeding and to ensure that I never got sore. Later, as breastfeeding got going, she helped me to understand how to maintain my milk supply and build it up to get through my baby’s growth spurts.
ProMatNurse developed a routine for our baby that took into account his unique personality and needs. I never felt that he was pushed into anything; rather, that she listened to what he wanted and designed a routine to anticipate his needs and ours as a family. She seemed to have a magic touch with him and always knew exactly what he wanted and how to help him. Not only did she teach us all the practical ways to care for our baby, such as winding and bathing and massage, but she also really helped us to get to know him and understand his character. As a result, we have a happy, chatty, smiley baby who eats, plays and sleeps very well. By five weeks old he was sleeping for up to seven hours at night.
ProMatNurse is hard-working, honest, trustworthy, friendly and cheerful with a very positive attitude. She got on extremely well with my whole family and it was a pleasure to have her in our home. At the same time, she also knew when to give us our own space and was never around in the evenings.
Although it is hard work looking after a new baby, ProMatNurse took all the stress out of the experience, and made those precious first few weeks with our baby really good fun. I would highly recommend ProMatNurse to any parent wanting the best start for their baby, and would certainly want her to come back to help us with our future babies.
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by
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on 17/07/2011
