Mariaruffoni's 1 Star Reviews
Childminder
4.1 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for mariaruffoni. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I can’t comment on food & cleanliness as my Daughter only had 2 settling mornings before we we told after a number of excuses that it’s best she doesn’t come back. Despite us explaining that our little girl was hard work and speech delayed at the present time.
Overall-
Setting
-
Communication
by
lol84
on 25/06/2021
Response by
mariaruffoni
on 25/06/2021:
I’m sorry this is not accurate I explained to mum child got very anxious with other children coming near her I also said my priority is to put the child first we are a large setting I work with 2 assistants and look after between 6/8 children I told mum child would probably be more settled in a smaller setting with 2/3 children she would not get as anxious but if she wanted to we could carry on and try.
Mum sadly took offence to this and informed me she would not be coming back.
Unfortunately we had a bad experience with Maria. After a long summer break and when my child was due to come back to the setting Maria told us the setting was full by text message, without giving us any warning and without the dignity to return any of our calls .
We were very stressed as i had to postpone my return to work after maternity leave due to been left without any childcare.
-
Overall
by
Parent
on 30/10/2018
Response by
mariaruffoni
on 30/10/2018:
Hello Lidia
But unfortunately you did not pay to hold a place after being absent for 3 months requiring 4 hours of childcare per week so I had no choice but to fill the position with a full timer.
