Kelly Wo's 1 Star Reviews
Childminder
4.69 out of 5
Showing only 1 star reviews
Below are the 1 star reviews for Kelly Wo. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I raised a genuine concern about my 8 month old daughter sleeping in a car seat. Kelly took this personally. I was very disappointed with how unprofessional she was in dealing with my concern. While I was trying to come to an understanding, she mentioned that she is busy atm.
It made me feel that if she doesn't have time to address my concerns as a parent and paying customer then it's best to go elsewhere.
Overall
by
Angeleli
on 21/12/2018
Response by
Kelly Wo
on 21/12/2018:
This is very unfair as you texted me 4 times and I replied promptly to all your messages. I said on the 4th text I hope I have answered all your questions as I’m a bit busy atm as I’m caring for my father who has recently been diagnosed with vascular dementia.
I have always answered any questions you have raised very promptly and I treat all the parents the same and fairly
Remember this was also my day off but I always get back to parents when they text on my days off and the weekends as I have done and will continue to do so. Everyone is treated the same.
