Susan W's Reviews

Childminder

Below are the parent reviews for Susan W. Back to Susan W's profile

Average Rating: 4.6 stars (4.6 from 10 reviews)

Susie has looked after our daughter from her being 10 months old until she started Reception this year and still provides invaluable wraparound care. Susie, Claire and Faye offer wonderful home-from-home care, flexibility and are significant adults in our daughter's life. She has learnt and developed so much in their care. We are forever grateful for your support for our family over the past 5 years.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for LisaHook LisaHook about Avatar for Susan W Susan W on 09/11/2023

Unreliable person who give you an appointment for a call and doesn't answer the phone. I explained that due to work commitments it would have been important to set up things straight but she ignored my messages. Waste of time and lack of transparency because if there is no space available or we have to reschedule the call it is rude to keep people hanging.

  • 1 stars Overall
  • 1 stars Communication

by Avatar for Empera Empera about Avatar for Susan W Susan W on 08/11/2023

Susie has been looking after Finlay for 6 months now and he absolutely LOVES going. I know he’s so well looked after and he always has the best time xxxx

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Emma Emma about Avatar for Susan W Susan W on 14/06/2021

5 stars doesn’t even come close to the rating Susie and her daughter deserve!!!

Susie and Claire have looked after my son for 4 months now, we came to Susie looking for emergency childcare due to a failed prior placement. Susie restored my faith in childminders immediately! My son is a different child thanks to her care! He cuddles Susie on a morning and smiles. As a parent this is the most reassuring sign as he never used to do this at his other placement.

Susie is extremely professional. She is the care I had so craved for my son. She provides the loving, warm, happy, stimulating environment every parent wants for their child while they work. I have always felt comfort knowing Susie and Claire look after my son the way I would.

Susie communicates everything my child has done/eaten/slept etc etc. Information is never difficult to get hold of from Susie as she uses the baby’s days app. She kindly uploads photos of your child, which when you’re on a 12hour shift it’s reassuring to see what your child is up to!

Nothing is ever too much trouble for Susie, she has often swapped days for me due to my rota changing. She’s very flexible and accommodating.


I can not recommend this lady enough! I’m so pleased I found her! :)

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Claire Claire about Avatar for Susan W Susan W on 11/07/2019

I came to work in Newcastle for six months with my (then) 9 month old, leaving my family, friends and support network back in Nottingham.
When I came for a visit the children in Susie's care were well looked after, happy and calm, they kept offering toys to my son who appeared very 'at home' in the new surroundings.
Susie is very warm and caring, as is Claire who works with her. I could see from the online journal that Oliver was involved in many varied, age-appropriate and stimulating activities and, with Susie's catering background, he had lots of home cooked meals and we are certainly not troubled with a fussy eater!
Having Susie look after Oliver meant that I could relax knowing that he was safe and happy and very well looked after while I was working and really added to my lovely experience up in Newcastle.
Thank you Susie, you do an amazing job xx

  • 5 stars Overall

by Avatar for Frances Frances about Avatar for Susan W Susan W on 15/04/2019


Response by Avatar for Susan W Susan W on 15/04/2019:

Thank you Frances, it was a pleasure looking after your little man, and a great family to work with xx

I came to Newcastle on a work trip and Susie did an amazing job taking care of my 4 years old! Her house is clean and tidy with a beautiful garden and friendly animals but the main thing is Susie her self. She is kind loving accommodating calm and would go that extra mile to make you and your child happy and comfortable!
any one looking for a nanny in Newcastle you will thank your self for choosing Susie!

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Susan W Susan W on 30/10/2014

Susan looked after our 2.5year old daughter, Leila, for short period in 2012 (I was returning to full-time work at short notice and we were waiting for a full-time place at the nursery) and feel very lucky that we found her.

Susan put our mind at ease from the moment we met her, she is extremely friendly, caring and attentive. Susan is an excellent childminder and Leila had a lovely time in her care.

We will definately be keeping her in mind if we need a childminder in the future and for a longer period if possible.

  • 5 stars Overall

by Avatar for MarivelB MarivelB about Avatar for Susan W Susan W on 23/01/2013

Our daughter, Maya, started with Susan when she was about 5 1/2 months in 2009 and we would still be taking her now if we weren't moving to Scotland! Both Susan and her family have been absolutely fantastic and all very welcoming to Maya and all our family.

She was very flexible which was really helpful to our various changing circumstances. Everyday there would be different activities for the children to do and various places to go. I felt Maya received childcare second to none and Susan played an influential role in bringing up Maya to her own high standards.

Susan is and will be greatly missed by both me and Maya, I would highly recommend her to anyone looking for childcare.

Thank you Susan for helping us to bring up Maya to be a confident little girl.

Eleanor

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Susan W Susan W on 21/08/2012

Susan looked after my twins, Jack and Evie, upon my return to work. They were just over a year old and stayed with Susan until I left work to attend university.

I cannot praise this lady enough - I had never left my twins before and she put me at my ease immediately, taking time out of her day to provide visits so that the transition was as smooth as possible. I felt reassured and confident to leave them without having to fret!

During their time with Susan, I noticed she provided a stimulating day from start to finish - always taking the twins on outings and to playgroups and exposing them to creative activities. She provided a healthy menu throughout the day, and I never once came home to hungry children!

For me personally though, Susan consistently went the extra mile. I am a single parent of five children (four at the time), and Susan also provided childcare for my older two boys - then aged 5 and 7 - before school, purely so I didn't have to rush round like an idiot getting them to school before work too! One of my boys has Aspergers and one of the twins has ADHD and ASD (though undiagnosed at the time) and she took it all in her stride!

In short, and in my opinion - you will not find a more professional friendly, kind and caring childminder and I would have no hesitation in recommending Susan's services to any parent.

  • 5 stars Overall

by Avatar for Emilia Emilia about Avatar for Susan W Susan W on 21/10/2011

The contents of this review are no longer available as the reviewer's account has been deleted.

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Susan W Susan W on 19/10/2011


Response by Avatar for Susan W Susan W on 19/10/2011:

Thank you for your lovely review Bindu, we miss all of you a great deal and hope you find someone who can help you in your new area, your son was a pleasure to care for, and doing any job is so much easier when you have support and respect from the family involved.

Love
Susan
x

You must be a registered parent and logged in to leave a review.

If you don't have an account then Register Free now.