Hena's 1 Star Reviews

Childminder

4.43 stars 4.43 out of 5
7 ratings

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Below are the 1 star reviews for Hena. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

last minute cancellation

1 stars

We had a settling period with her and all was fine I suppose but then few days before officially starting, she cancelled us saying her assistant left on a short notice due to health reason. No compensation or any other arrangement to cover for us. We were left a few days to find a new arrangement which was really very daunting experience. I know parents would feel the same. Sorry to write this honest review.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by Avatar for Saini Saini on 04/03/2023


Response by Avatar for Hena Hena on 28/03/2023:

Hi I’m very unsure what you mean by compensation as I didn’t take any money from you such as a deposit, I can’t have too many children as I would go over my ratio as for arrangements if you had replied to my message I would’ve have recommended a friend of mine who is a also a childminder but sadly I didn’t hear back from you again I apologise for the sudden change that was out of my hand.

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